Is professional photography and videography permitted?
Professional photography and videography require prior approval to preserve guest privacy.
FAQ Category: Rooms
Does the hotel provide transportation?
Complimentary Volvo house car transportation is offered for select destinations in downtown Charleston, based on availability.
Are there daily housekeeping services?
Daily housekeeping and evening turndown service are provided. Laundry, pressing, and dry-cleaning services are available upon request.
Are there accessible accommodations available?
ADA-compliant rooms are available, featuring accessible entryways and roll-in showers. Advance reservations are recommended.
Do you charge a credit authorization fee?
A credit card authorization for the full stay plus $100 per night for incidentals will be secured at check-in.
How many people can stay in a room?
Maximum occupancy is four guests, depending on room category.
What business services are available?
While a formal business center is not available, printing and scanning services can be arranged upon request.
Do you offer parking?
Valet parking is available for $58 per night; self-parking is not offered.
Is The Dewberry pet-friendly?
Pets are not permitted, but service animals are welcome in accordance with ADA guidelines.
What’s your cancellation policy?
A full refund requires cancellation at least 72 hours prior to 4:00 PM EST on the arrival date. Cancellations within 72 hours incur a one-night room and tax charge.